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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Todd Chandler

Todd Chandler

May 13, 2026

5  out of  5
rating by Todd Chandler
"I just wanted to give a positive review for Kristy Marquis State Farm. Harrison and Rylee are excellent staff that assisted so much during my claims process. They truly went above and beyond, and kept me in the loop as the claim progressed. They both seemed very dedicated and very helpful. Thank you and well done!"
We responded:
"Thanks so much for the great review, Todd! We’re happy Harrison & Rylee supported you throughout your claim and provided excellent service. We really appreciate you choosing Kristy Marquis State Farm!"
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Brian Krumm

May 6, 2026

5  out of  5
rating by Brian Krumm
"Kristy is amazing, great to work with! If you need coverage please do not hesitate to reach out to her or her team, you will not be disapointed!"
We responded:
"Thanks a ton for the glowing review, Brian! Kristy and the crew are blushing over here. If you ever need coverage again, just give us a shout - we promise not to disappoint!"
Profile photo of Brook True

Brook True

May 5, 2026

5  out of  5
rating by Brook True
"Kristy and her team have always done right by us over the years. Claims are handled skillfully and they keep us well up-to-date with our policies and coverages. We know that we can count on them to help us if we have an issue, and that has been very reassuring in several uncertain situations."
We responded:
"Thanks so much for the awesome review, Brook! We’re really glad Kristy & team have been able to help you out and keep you in the loop. It’s great to know you feel confident counting on us when things get tricky! "
Profile photo of Kristi Roethler

Kristi Roethler

May 5, 2026

5  out of  5
rating by Kristi Roethler
"My parents have had some sort of insurance through State Farm for over 40 years depending on what they needed. When my father passed Kristy and her staff were compassionate, understanding, and things were settled rather quickly putting my mother's mind at ease. Here recently she had damage to her house due to the weather. Again, things were settled quickly and the Kristy's office followed up. Thank you for your services."
We responded:
"Thank you for your kind words, Kristi, and your parents' trust over the years. We’re glad Kristy & team could provide support and quick service during difficult times. We’re always here to help!"
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Angie Determan

May 1, 2026

5  out of  5
rating by Angie Determan
"Thanks for making using State Farm so easy. Quick phone call to a familiar face and ready to begin convertible season."
We responded:
"Happy we could help you get ready for some top-down fun without any hassle, Angie. Here’s to lots of sunny drives and good vibes this convertible season! 🚘☀️"
Profile photo of Keri Peters

Keri Peters

April 30, 2026

5  out of  5
rating by Keri Peters
"We just switched to Kristy and met with her to go over everything. She was so nice and explained everything. She went through every policy and made sure everything was correct and what we were wanting. Thank you so much for everything!!!"
We responded:
"Thanks a ton for the awesome review, Keri! Kristy’s basically our policy whisperer — she loves making sure everything’s just right. Glad you had a great experience, and we’re here whenever you need us!"
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Patricia Hall

April 21, 2026

5  out of  5
rating by Patricia Hall
"I have known Kristi for awhile now. She has always been friendly and very helpful!!!"
We responded:
"Thank you so much, Patty! It’s always a pleasure to help, and I truly appreciate your kind words. Looking forward to staying connected!"
Profile photo of Jeromy Walker

Jeromy Walker

April 12, 2026

5  out of  5
rating by Jeromy Walker
"They were very helpful and saved us thousands of dollars a year! Plus we got more insurance!"
We responded:
"Thanks so much, Jeromy! We’re super happy we could help you save big and get more coverage. If you ever need anything else, just reach out!"
Profile photo of Lisa Sheahan

Lisa Sheahan

April 8, 2026

5  out of  5
rating by Lisa Sheahan
"Just transferred an auto insurance policy to my newly-purchased vehicle, and, as always, received excellent service, great rates, and peace-of-mind. We recommend Kristy and her team to anyone who expects great personal service!"
We responded:
"Thanks for shifting gears with us again, Lisa! Kristy & team are driven to keep you covered with great service and peace of mind. We appreciate the ride together!"
Profile photo of Lindsey Ganseveld

Lindsey Ganseveld

April 2, 2026

5  out of  5
rating by Lindsey Ganseveld
"Fantastic insurance !!! My car broke down and I was able to have it towed for free! It was quick and easy! Absolutely recommend state farm insurance 🩷"
We responded:
"We’re glad your Emergency Road Service coverage helped when you needed it most, Lindsey! Thanks for recommending State Farm! 🩷"
Profile photo of Jo Copas

Jo Copas

April 2, 2026

5  out of  5
rating by Jo Copas
"We moved here from out of state and needed to transfer our auto insurance. I spoke with Harrison and he was amazing. He was very knowledgable, friendly, and professional. Harrison was so easy to speak with and answered all my questions. I am so glad I chose this agency!"
We responded:
"Thank you for the great review, Jo! We’re glad Harrison made your move easier and that you’re happy with our service. Welcome, and we’re here anytime you need us!"
Profile photo of Kully Olson

Kully Olson

April 1, 2026

5  out of  5
rating by Kully Olson
"Kristy and her team did a phenomenal job updating my insurance information and policy. They were pleasant, attentive, and the whole process took less than a half hour."
We responded:
"Thanks so much for the awesome review, Kully! We’re happy to make things quick and easy for you. Appreciate it!"
Profile photo of Mario Ortega

Mario Ortega

March 30, 2026

5  out of  5
rating by Mario Ortega
"Riley was very easy to work with. Made the process of switching over to State Farm super easy. Answered all my questions quick and was very helpful."
We responded:
"Thanks for your kind review, Mario! We're glad the process was easy and that Rylee could help. Feel free to contact us anytime if you need anything else!"
Profile photo of Erin Thompson

Erin Thompson

March 25, 2026

5  out of  5
rating by Erin Thompson
"Rylee was great to work with. She answered all my questions and was very knowledgeable. 🙂"
We responded:
"Thanks a bunch, Erin! We're here anytime you need answers (or just want to chat). Glad Rylee could help!"
Profile photo of Al Nielsen

Al Nielsen

March 24, 2026

5  out of  5
rating by Al Nielsen
"We have been with State Farm for over 50 years. From the time we walked in the door, Kristy and her staff treated us with kindness and respect. She helped us determine the appropriate coverage for our needs. We would recommend Kristy and her staff to anyone who is in need of insurance."
We responded:
"Thank you for your long-term trust and kind words, Al! Kristy & team are glad to have helped you find the right coverage. We appreciate your recommendation and look forward to serving you for years to come!"
Profile photo of Chad Wilson

Chad Wilson

March 8, 2026

5  out of  5
rating by Chad Wilson
"Even when Kristy is not avaiable. All other employees in the office are very knowledgeable and helpful. Even if they can't answer a question in the moment. They are very quick to get back to you with the answer."
We responded:
"Thank you for your kind feedback, Chad! We’re glad our team could assist you promptly and provide the answers you needed. We appreciate your support! "
Profile photo of Courtney Inman

Courtney Inman

March 6, 2026

5  out of  5
rating by Courtney Inman
"Kristy is amazing! I’ve been a client of hers since 2009 and haven’t had any issues! She’s super nice and sincerely cares about you and your precious belongings. We even got fresh baked cookies after we had our review meeting! I have nothing but great things to say! Thank you for all you do!"
We responded:
"Thanks a ton for sticking with us since 2009, Courtney! I guess those cookies really do the trick 😉. Seriously, it’s an honor to care for you two and your belongings – here’s to many more years (and treats) ahead!"
Profile photo of CALE FRETT

CALE FRETT

March 5, 2026

5  out of  5
rating by CALE FRETT
"Great Service, always helpful with anything you may need, definitely recommend."
We responded:
"Thanks so much for the great review and recommendation, Cale! We're glad to help anytime."
Profile photo of Rhonda Miller

Rhonda Miller

March 4, 2026

5  out of  5
rating by Rhonda Miller
"I just need to let everyone know that the staff at state farm insurance office in Mason City Iowa are the friendliest people I have had the pleasure of talking to. They made getting auto insurance and renters insurance so easy and may I say affordable. I highly recommend them."
We responded:
"Wow, thanks for the glowing review, Rhonda! We’re super happy we could make getting your auto and renters insurance easy and affordable. If you ever need us again, we promise to keep the friendliness coming. ☺️"
Profile photo of Charity Zimmerman

Charity Zimmerman

February 28, 2026

5  out of  5
rating by Charity Zimmerman
"Great to deal with! We have been here for many years! Great rates!"
We responded:
"Thanks a bunch for the awesome review, Charity! We really appreciate having you with us all these years. Glad you’re happy with our rates and service!"
Profile photo of Rasta Groof

Rasta Groof

February 17, 2026

5  out of  5
rating by Rasta Groof
"I had an amazing experience the moment I walked the staff was friendly and helpful,thank you Kristy and your team for my auto quote."
We responded:
"Thanks for the 5-star review, Rasta!"
Profile photo of Stephanie Read

Stephanie Read

February 9, 2026

5  out of  5
rating by Stephanie Read
"Kristy and team are always extremely helpful and knowledgeable"
We responded:
"Thanks, Stephanie! Kristy & team are on a mission to make helpfulness look easy...challenge accepted!"
Profile photo of Jessica Gross

Jessica Gross

February 6, 2026

5  out of  5
rating by Jessica Gross
"Kristy is very kind and always smiling. She is welcoming and has been wonderful to work with over the last two years. She does not try to get me to add things to my policy I do not feel I need and very attentative to questions I have."
We responded:
"Thanks so much for the awesome review, Jessica! Kristy loves helping out and making sure you get exactly what you need—no extra stuff you don’t want. We’re really happy to have you with us and look forward to working with you for years to come!"
Profile photo of Karen Bull

Karen Bull

February 6, 2026

5  out of  5
rating by Karen Bull
"I had 1st came to State Farm for renters insurance. And here I am couple months later and called Riley to assist in signing me up for car insurance. Riley always does an exceptional job explaining everything.Shes always so friendly and pleasant n I love that about her. Thank you once again..."
We responded:
"Thanks for the great review, Karen! Rylee does an excellent job serving our customers. We appreciate your business and are here whenever you need us!"
Profile photo of Dax Swanskn

Dax Swanskn

January 30, 2026

5  out of  5
rating by Dax Swanskn
"quick and easy and helped me find the lowest rate!!"
We responded:
"Thanks for the great review, Dax! Glad we could help you find the lowest rate quickly and easily."